VolcanoInvest is officially closed

Hello Kentaro,

VolcanoInvest is officially closed. The "New Account", "New Deposit", "Withdrawal" sections are suspended.

Re: What's the reasons?

On a past week one our trader has has done fatal mistake during trading session on a FOREX market. As result he has lost big amount. He good man and good trader, but unfortunately life is life. We decided to put more own money to compensate this fault and continue work. Unfortunately this action - temporal effect. Within several days the situation backed to unstable again. We decided temporary close/refund members accounts who already been in profit (fully returned initial investments and got profit). Unfortunately this action generated a wave of negative emotions, negative comments on the public forums and monitors, negative reaction from some monitors. Due to this, we can't continue to keep VI site. Of course, the main reason is a trading failure. Please, understand it.

Re: So what now?

Now we working to prepare refund process.

1. Every account will be reviewed manually.
2. All Bonuses will be deleted.
3. All deposits will be updated with initial amount. All re-invests will be removed.
4. All members accounts with status "In profit" will be closed. We take payments history to/from e-currency account to calculate who is in profit.
5. Only initial amount will be refunded.

Approximately this process can take up to 2 weeks.

Re: How to get refund?

The refund process will start as soon as all members accounts will be reviewed by our staff. Please, be patient. Do not send e-mails to us with question when, when. Read our updates on site.

Best regards,
VolcanoInvest.com Support
http://www.volcanoinvest.com